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E-Mail Basics > 4: Managing Your E-Mail

4A: Where is Your Mail Stored?

overflowing mailbox Most e-mail programs have the option of leaving a copy of a message on the mail server or removing it. Leaving a copy on the mail server can allow you to check the same message from multiple locations. If the messages are never removed from the server, however, the amount of mail you're storing on the e-mail system can grow too large.

You must keep track of how much e-mail you have stored on the mail server. If you exceed the storage space allotted to your account, you will not be able to receive any new messages until you reduce your stored e-mail.

If you use an e-mail software program, you can set it up to download your messages to your computer, where they can be stored indefinitely. If you use a Web mail service, you must occasionally delete some messages in your mailbox.

More information: How to Reduce Your Stored OSU Email

4B: Create Mailboxes or Folders

Create a custom filing cabinet to store and organize e-mail messages you want to retain. You can have as many mailboxes or folders as you wish. For example, you could make separate folders or mailboxes for each course you are taking.

Example: Thunderbird

  1. Select File, then New, then Folder from the menu.

  2. In the dialog box that opens, type the name for your new folder.

  3. Select a location for it (if you want to place it within another existing folder).

4C: Transfer Mail

To transfer messages from one mailbox or folder to another:

  1. First, select the message summary line of the message to be moved.

  2. Choose the appropriate menu option.

    Thunderbird: Select Message, then Move, and finally select the new destination for the message.

    Outlook Express: Select Edit, then Move to Folder. Highlight the new location in the dialog box that opens.

If your mail program displays all of your mailboxes in a window, you may also be able to "drag and drop" messages from the Inbox window to a particular mailbox.

4D: Managing Several E-Mail Accounts

If you have several different e-mail accounts, you may set up one e-mail program to retrieve the mail sent to all accounts.

4E: E-Mail Forwarding at Ohio State

Anyone with an Ohio State University e-mail account can arrange to have their University e-mail forwarded to another e-mail address. To arrange this service, complete the e-mail forwarding form (click the "Change Delivery" tab). Simply login to your other e-mail account to read any OSU e-mail forwarded there.

4F: Filter Your E-Mail

Filters or message rules can be used to sift through mail and route messages to appropriate mailboxes automatically. The filter or rule scans mail for keywords and names that you specify.

If you subscribe to a mailing list that generates many messages, for example, you can filter and read through them when you have time. Or you can filter junk e-mail ("spam") messages.

-- To create a message rule in Outlook Express:

  1. Select Tools, then Message Rules, then Mail from the menu.

  2. Choose a condition for your rule, then an action (move, delete, etc.).

  3. Click on each link in the rule description area to open a dialog box, where you can type specific information (names, words to scan for, etc.)

  4. Click on the OK button to save your new rule.

-- Other Programs:

See Setting Up Filters in Your E-Mail Program.

Setting up an Outlook Express rule

4G: Junk Mail

Some e-mail providers may filter e-mail not addressed directly to that e-mail account, such as mail sent by a mailing list or forwarded from another account, into a Bulk or Junk Mail Folder.

Be sure to review the messages in your bulk/junk mail folder frequently. If you don't, you may miss important messages from instructors, grade reports, etc.

You can control junk mail filtering by specifying how you want the filter to operate (off, low, high, etc.) and also by putting particular domains (osu.edu) or senders on a "safe list."

OSU Anti-Spam Service

Control junk mail coming in to your OSU e-mail account using the university's server-side Anti-Spam service. Review "trapped" messages on a regular basis to insure that the filter is working properly. You can "whitelist" particular senders so that you don't miss any important messages.

For more specific information see: Anti-Spam Service: Why use it? Introduction and Article Index

Activity

Play the Spam Scam Slam Game from OnGuard Online [http://onguardonline.gov]

[Site opens in new window.]

Pop Quiz

You can transfer messages to another mailbox by:

Correct answer: [NOTE: Score is not recorded]

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